FAQ

If your order is damaged upon arrival, lost in transit, stolen after being marked delivered, or never arrives at all, our Daneson Shipping Warranty guarantees a replacement.

How do I add the Daneson Shipping Warranty to my order?

When you are in your cart at checkout, simply select the $0.98 to add this Shipping Warranty to your order, to guarantee that your purchase is protected and kept safe from all events that are out of your control. 

How do I use my Daneson Shipping Warranty?

Simply email cases@guardia1.com with your order number and issue. If you received a damaged item, please include a photo of the damage so we can get it taken care of right away.

How long will it take to get my replacement?

Once our team has confirmed your Shipping Warranty, your replacement will ship immediately. Standard shipping times apply.

How long do I wait to email?

If you received a damaged product, you must email a photo of the damage within 7 days of receiving your package.

If your package did not arrive, but was marked delivered, email us in 5 days to issue replacement.

If your package is still in transit, email us in 20 days for domestic orders, 40 days for international orders.

The Daneson Shipping Warranty is powered by Guardia One. 

Yes.

If you're in Europe we ship from our DC in Poland.

For the rest of the world we ship via USPS International.

Please refer to our shipping page for more information.

Please visit Daneson.eu if you are shopping with us from the UK/EU.

Due to new VAT rules, we are no longer shipping to the UK/EU on Daneson.com.

It's likely there are. Please refer to our Retailers page here to find a retailer near you.

If you would like to introduce us to a shop please email us at s t o c k @ d a n e s o n . c o m.

Burnt tip out with a few gentle bites on the birch. This releases the botanicals, phenols, and oils trapped in the cellulose of the wood.

It's by design. 

We use real natural ingredients so it can take time for the flavor to work its way out of the wood onto your taste buds.

With our spirit-based toothpicks - bare in mind that shortly after bottling our toothpicks the hair-lip inducing taste of alcohol has flashed away. What is left behind are the mellow phenols and cask attributes of the booze.

All our recipes benefit from a gentle chew and time drawing out the heart of the ingredients set deep in the birch. However, don’t expect explosions of flavour akin to artificially flavoured candies and toothpicks.

Our toothpicks are seared in our proprietary production process. 

It has the added benefit of distinguishing a Daneson from the average toothpick.

When you use a Daneson, we recommend having the seared tip facing outwards.

Yes - Bourbon is an American whiskey while Single Malt Scotch is a whisky made in Scotland.

Yes, please send us an email at contact@daneson.com to receive your Military discount code.

The flavoring component of our product does not contain any peanuts or tree nuts itself. However, the flavoring is processed in a facility where there may contain peanuts or tree nuts. 

There is also the possibility for it to be processed on the same equipment with peanuts or tree nuts.

If you experience an allergic reaction to our product, we would recommend that you immediately seek medical attention and cease any further usage.

We currently do not offer Daneson products on Amazon. 

If you happen upon any listings, please note these are not authorized resellers and the products purchased cannot be guaranteed for quality.

Unfortunately, at the moment we're unable to offer sample packs given the small-batch nature of the business.

If any of the blends interest you in specific, we'd be more than happy to explain them in further detail in order to help you pick out the right one.

As we use natural ingredients in the flavouring process, you'll find more subtlety in taste but they will always be true to how we've described them in the product descriptions.

All our products are pre-packaged and shipped to our respective distribution centres, we do not currently have the ability to mix-and-match packs or cases.

That said, our combination 2-Packs and Every Blend 4-Pack were designed to offer variety.

There are two reasons why we sell online in USD.

One, we formerly had a daneson.CA site that sold in CAD but, even with redirects for Canadian IP addresses, most of our Canadian customers went out of their way to buy on the USD .com site.

Two, because a good deal of our materials are bought from American suppliers who charge us in USD, it helps us to sell in USD.

If you'd like to buy in CAD, we recommend finding Canadian retailer near you.