If your order is damaged upon arrival, lost in transit, stolen after being marked delivered, or never arrives at all, our Daneson Shipping Warranty guarantees a replacement.
How do I add the Daneson Shipping Warranty to my order?
When you are in your cart at checkout, simply select the $0.98 to add this Shipping Warranty to your order, to guarantee that your purchase is protected and kept safe from all events that are out of your control.
How do I use my Daneson Shipping Warranty?
Simply email firstname.lastname@example.org with your order number and issue. If you received a damaged item, please include a photo of the damage so we can get it taken care of right away.
How long will it take to get my replacement?
Once our team has confirmed your Shipping Warranty, your replacement will ship immediately. Standard shipping times apply.
How long do I wait to email?
If you received a damaged product, you must email a photo of the damage within 7 days of receiving your package.
If your package did not arrive, but was marked delivered, email us in 5 days to issue replacement.
If your package is still in transit, email us in 20 days for domestic orders, 40 days for international orders.
The Daneson Shipping Warranty is powered by Guardia One.